Hello all,
It’s been quiet around here, and elsewhere, for a while now. To get straight to it, I haven’t been well and have struggled to cope. Zevvle has suffered because of it, which I understand is really f’ing annoying as a customer, and ironic given my motivations for starting in the first place.
For the bad service I am sorry, and although you owe myself/Zevvle nothing, I hope you’ll believe me when I say none of this is intentional. I’m not sat here thinking “Yes! I charged someone £2 for incorrectly changing their contract!”; it’s a more tortured feeling. Even so, it’s frustrating, and you have every right to be annoyed at me. You’re not forgotten, and I am getting around to dealing with everything.
Also, your phone numbers are safe, 5G and Wi-Fi calling are en-route, and…
On the bright side
Zevvle is going to be fine — great, even — and in the next week-or-so I’ll have some good news to share about the future of the company. This isn’t a “pray and hope for better times,” but a clear path to improving on and rectifying my awful service in the last few months.
Back soon
- Nick