Pricing proposal [Tiered data with unlimited calls & texts]

[smsm1 (Shaun McDonald)]

Note that you’ll be grandfathered in so can keep the old pricing. Low usage is more expensive with the proposed pricing as you have seen.

[Kumnaa]

Yep, I’m just working off of the assumption that grandfathered pricing doesn’t last forever so getting my numbers straight.

[nanos]

I’m just working off of the assumption that grandfathered pricing doesn’t last forever

Given the frequency with which Zevvle are changing their pricing it seems fair to assume that any grandfathering will far outlive the lifetime of this pricing model

[nick (Nick Goodall)]

could there be a nothing included mobile option for a lower price?

Isn’t the £2/month for data only sim a line rental anyway?

So… we will include the lower option after all, and you’ll have the choice of 2 SIMs: £2/month with PAYG everything, or £5/month with unlimited calls and texts. The line rental doesn’t feel great, but with both options it’s a good compromise.

I’ll edit the original post as well.

It looks like we’ll be roughly £10 worse off? Have I got all the maths right?

That looks right, yes. We’re going to keep the PAYG calls and texts after all, so it’ll be a £5 difference instead of ~£10.

If you get the ‘data-only’ sims are the calls still PAYG or are calls / texts blocked on that plan?

They will be PAYG now, yes.

[smsm1 (Shaun McDonald)]

So… we will include the lower option after all, and you’ll have the choice of 2 SIMs: £2/month with PAYG everything, or £5/month with unlimited calls and texts. The line rental doesn’t feel great, but with both options it’s a good compromise.

This is a good change, which helps to get me to move over to the new pricing model.

I think the pricing around the 2-8GB range is maybe a tad higher than if be keen to go for, however still it’s working out competitive compared to other PAYG bundles, 30 day contracts, even some longer contracts. That range of data use is a little less competitive. It’s a small price to pay for never having to worry about which bundle I’m on in advance, or having to predict my usage without spending loads by having a huge or unlimited tariff.

I’m on the border of paying more on quiet months and less on busier months compared to the current Zevvle pricing. Looking at my longer term usage I reckon it’ll average out to be slightly more expensive, but with the peace of mind that if I do use a lot some months it won’t cost significantly more.

Could the be another tier at around 15 or 20GB to go down to say 50p per GB?

So, am I understanding this correctly that the cheapest normal sim will be £10 pcm and get 1GB?

Note that the data will still be charged per byte, so you’ll only be charged for what you use. Really have to compare the low usage to PAYG pricing of competitors.

Hopefully the first GB will get a bit cheaper, I’ve wondered if more tiers with a shallower ramp would work better for the lower usage? It’s a trade-off problem between complexity and costs.

[Rjevski (Andre Borie)]

Is there any chance you can make the tiered pricing apply per-account instead of per-SIM? As to not penalise the users who have multiple devices - I can see having a main phone and an emergency phone, or a personal and a work phone (the latter might have less data being used), or a phone and a tablet/laptop/4G dongle.

[johnny]

Is there any chance you can make the tiered pricing apply per-account instead of per-SIM?

Yes. This.

[dlp955]

What about different bundles? You could keep the pay as you go, but different tarrifs with a certain amount of voice&data? Eg: £7.50= 500mb Internet+300mins+300texts.

[Chalky (Daniel White)]

This was proposed very recently and to say it went down like a lead balloon is a bit of an understatement:

Upcoming changes to Zevvle [outdated]

Yes, that’s correct. For that usage it’ll be slightly more expensive, and as mentioned above, I think some of the pricing is too high, particularly for data-only SIMs – we’ll watch that closely. Of course there’s no need to change if you’re happy with the current setup!

[nick (Nick Goodall)]

Could the be another tier at around 15 or 20GB to go down to say 50p per GB?

We’ll look into this!

I’ve wondered if more tiers with a shallower ramp would work better for the lower usage?

We’re definitely playing it safe(r) to start with; if we can get away with doing this we will.

Is there any chance you can make the tiered pricing apply per-account instead of per-SIM?

Yes. This.

I’m afraid not. We can’t make it work with our wholesale pricing, but they’ll still be the best PAYG rates around. If and when we can lower them, we will.

[anon57251825]

we hope you like our below proposal better. This isn’t live, and nothing is set in stone – let us know what you think.

Sounds good.

[Kumnaa]

Kumnaa:

It looks like we’ll be roughly £10 worse off? Have I got all the maths right?

That looks right, yes. We’re going to keep the PAYG calls and texts after all, so it’ll be a £5 difference instead of ~£10.

Kumnaa:

If you get the ‘data-only’ sims are the calls still PAYG or are calls / texts blocked on that plan?

They will be PAYG now, yes.

This seems to be better, I assume I can switch the two “active” sims to the £5/month plan and put the “inactive” sim on the £2/month plan?

This will keep us at £5 extra per month but will make any extra use cheaper than the old plan and we won’t have to worry about call/text costs adding up.

[smsm1 (Shaun McDonald)]

Will the new pricing be based on the billing month or the calendar month? Is it possible to change the billing date so that it aligns with the calendar month and the analytics?

When we move to the new pricing, I presume it won’t take account of the usage so far that month?

Will the line rental be pro-rata for the rest of the billing month?

[nick (Nick Goodall)]

I assume I can switch the two “active” sims to the £5/month plan and put the “inactive” sim on the £2/month plan?

Yes! If it’s completely inactive we can always disable it temporarily as well so you don’t have the £2/month.

Will the new pricing be based on the billing month or the calendar month? Is it possible to change the billing date so that it aligns with the calendar month and the analytics?

It won’t be by default, but send us a message and we can change it for you!

I presume it won’t take account of the usage so far that month?

To keep it simple, I’m afraid not.

[nick (Nick Goodall)]

we want to go live with this by the end of next week (December 13th).

Hello! We’re postponing this until Saturday, December 14th. Product updates post-election on Friday 13th might not be a good thing, either…