Strange error message?

“You cannot apply these inactive tax rates”

Got a notification from Monzo twice that I didn’t have enough money in my current account so I transferred some across. That was an hour ago and I haven’t seen any attempt to retake so decided to top up manually. That’s where the screen shot is from.
Funnily enough my balance shows as £5.75 but I’ve no idea where you’ve taken the £5 from. :man_shrugging:

My last auto top up shows this:

Thanks @Colin apologies for the inconvenience here, we are on the case with this and will send you a message shortly with a resolution.

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Haven’t heard anything yet?

Hi @Colin the feedback I had was fixed and resolved, apologies for any confusion here, I’ll ensure you are contacted shortly for further clarification.

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