Hi Nick,
I think there’s an issue with Data Usage on the web app, it seems to be multiplying usage by 10?!
Web
iOS App
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Hi Dan — thank you for pointing this out! The total on the web includes add-on usage, which we haven’t figured out how to show cleanly yet (given that add-ons don’t expire). The mobile app is incorrect in the other direction — the current usage is right, but the total includes the already-used add-on data.
Is there any particular way you’d like to see the breakdown?
It’s on our list of things to fix 
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Thinking about this, we may just exclude the add-ons from the calculation altogether. At least that’s a nicer surprise, and we’ll make sure the interface is clear about what happens if you run out.
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For the month view I’d like to see the actual usage for the month. I suppose it’s a bit of a balance to show that I’ve used all of the monthly bundle and some of the extra usage bundle in some way. Having the actual usage along with the bundles available I can then make a decision towards the end of the month as to whether I need to go down or up a bundle.
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If we can’t think of a better way, I think the way the current iOS app does it is probably better than the web version. I get what you’re trying to achieve but I think it’ll just confuse people (as it did me).
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I love that you did this 
Thinking of something similar, to have a breakdown of usages exactly like you’ve drawn!!
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I think this keeps it simple. A note that says your data plan is used first until exhausted would then serve as explanation.
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Also need to consider the add on bonus data such as from referrals.
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In theory, since addon bonuses are non-expiring just like bought add-ons, they can just be added to the addon progress bar, and there will be a transaction log that just says “bonus data +x GB” logged on the date you earned the bonus.
I thought the bonus data reoccurred each month and was used before the paid add ons.
I have only ever earned the Detective bonus, which was simply a one-time gift of 1GB. That was simply a 1GB addon that had an infinite expiry date, but it wasn’t refreshed once it was exhausted.
either you or I are misunderstanding how the bonuses work. I can’t claim to know how it works well based on my limited experience.
That’s right, the federal bonuses are recurring
Do you mean referral?
I didn’t realise that it was a one time add on. I’m using so little data at the moment I’m barely touching the normal monthly 1GB bundle, this hasn’t seen any of it get used yet. I wonder if the past month or two is have been cheaper on the older PAYG data pricing.
I’m not sure how I could have so badly typed the word referral for it to autocorrect to federal! 
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There are 3 types of data, currently:
- The main bundle (1, 3, 10 GB, etc.) paid for at the start of a billing cycle. This resets every month.
- Referral data (1 GB per month for everyone that’s joined thanks to you). These also reset every month.
- Add-ons (1 or 3 GB), paid for at any time and don’t expire. The detective Easter egg is technically one of these as well; we might create a new type in the future…
We use them in that order of priority as well (main bundle -> referral data -> add-ons).
Hope that clears it up
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Yes, much clearer now. Thanks.